Privacy Policy

At Azar Aroma ("we", "us", "our") your privacy matters. This policy explains what information we collect when you visit our website or place an order, how we use it, and the choices you have.

1. Information we collect

• Account details — your name and email address when you sign up or place an order.
• Order details — the items you buy, order value, and any coupon you apply.
• Payment details — payments are processed securely by our payment partner (Razorpay). We never see or store your full card or UPI details.
• Usage data — basic technical information such as your browser and pages visited, used to improve the store.

2. How we use your information

• To process and deliver your orders and send order updates.
• To provide customer support and respond to your enquiries.
• To send marketing emails and offers — only if you have opted in. You can unsubscribe at any time.
• To prevent fraud and keep our store secure.

3. Sharing your information

We do not sell your personal data. We share information only with trusted partners who help us run the store — our payment processor, shipping/courier partners, and email provider — and only as needed to fulfil your order.

4. Cookies

We use essential cookies and local storage to keep your cart and login working. We may use analytics cookies to understand how the store is used. You can control cookies through your browser settings.

5. Data security & retention

Your data is stored securely with our hosting and database providers. We keep order records as long as needed for accounting, legal and support purposes.

6. Your rights

You may request access to, correction of, or deletion of your personal data, and you can opt out of marketing at any time. To make a request, contact us using the details below.

7. Contact us

Questions about this policy? Reach us on Instagram at @azar.aroma or through the contact options on our website.